Job Description

Account Management Intern

Location: 10250 Constellation Blvd, Los Angeles, CA 90067 (5 days on site, optional Friday remote)

Job Title: Account Management Intern

Department: Agency Management Team

About BIGO:

At BIGO, we are passionate about providing a dynamic live-streaming platform for everyone. We believe in fostering an inclusive work environment that encourages growth and innovation.

Internship Overview：

The BIGO LIVE Agency Management team is seeking a self-starting Account Management Intern who enjoys working with external and internal constituents, live streaming celebrities and talents, and has a track record of solving problems. You will be a crucial member of a growing team that will partner with live broadcaster agencies across our North America market with the goal of educating, nurturing and growing our portfolio of broadcaster agency partnerships. This internship is ideal for someone who enjoys community-building, problem-solving, and relationship management, and is excited about working with creators, live streamers, and agency leaders.

Key Responsibilities

As an Account Management Intern, you will be involved in the following tasks:

• Assisting in managing and supporting top-performing agencies and helping identify and grow new high-potential agencies, proving impact through achieving KPIs such as an increase in agency number and revenue, growth of active broadcasters per agency, etc
• Manage broadcaster agencies at scale; monitor the partner's performance through tools and timely communication with direct supervisor, and deliver on initiatives with external partners while managing timelines, assets, and deliverables in a fast-paced growth environment
• Deliver best-in-class customer experience: reactively troubleshoot any practical problem occurring to the agencies and proactively anticipate any challenge
• Assisting in organizing programs, gathering feedback, supporting events, managing branded merchandise, and contributing to weekly data tracking and performance analysis — all while learning how to drive real business impact on one of the world’s leading livestreaming platforms.

Qualifications:

• Currently pursuing or recently completed a Bachelor's or Master's degree.
• Excellent in negotiations, account, or vendor management. Team management experience is a plus.
• Problem solver capable of navigating ambiguity and proactively providing effective solutions to customer needs.
• Strong attention to detail and a proven ability to balance priorities and meet deadlines.
• Sound analytical skills in Google sheet(excel).
• Ability to lift up to 25 lbs

About BIGO

WHO WE ARE

BIGO is a fast-growing Singapore technology company established in 2014.

Dedicated to creating a better-connected world for everyone, BIGO provides a portfolio of video broadcast and VoIP related products and services powered by advanced Artificial Intelligence (AI) technology. The major products include Bigo Live, Likee (Formerly LIKE video), and imo, and the company now has over 300 million monthly active users in over 150 countries.

To enable people to showcase, discover, and stay connected, BIGO is devoted to continuously innovating its AI capabilities, allowing our users to enjoy a positive, healthy, and creative online environment.

At present, BIGO has 5 R&D centres, in Singapore, U.S.A., Middle East, India, and China, and over 20 offices around the globe.

For more information, please visit our website:

OUR MISSION

Connect the world and share beautiful moments.

OUR VISION

To be a content platform inspiring one billion people's lives.

OUR KEY TO SUCCESS

BIGO is dedicated to technology innovation. We own over 40 patents in VoIP/Video related technology, and over 60 patents are under the process of application.

About Our Product-BIGO LIVE

BIGO LIVE was founded in March 2016. BIGO LIVE is a leading mobile live stream APP where users live broadcast their life moments, show their talents, interact and send virtual gifts in real time, and enjoy fun live sessions with people worldwide.

BIGO LIVE has over 200 million users globally in over 80 countries and regions and is currently the market leader in the industry.

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