Agency Coordinator - San Ramon (Weekends) Job at CVHCare, San Ramon, CA

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  • CVHCare
  • San Ramon, CA

Job Description

Title:Agency Coordinator - Sacramento

Schedule: Full Time – 40 hours per week. Must work weekends . (Fri - Tue)

Location: San Ramon, CA (onsite, no remote)

Benefits: Health insurance, Dental insurance, Vision insurance, 401(k), Life Insurance, Accident Insurance, Holiday Pay, Paid time off

Position Summary:

  • Provide office support to the agency team - Administrator, Director of Patient Care Services, Clinical Managers, other Agency and Field Staff not limited to the following:
    • Uploading additional patient information
    • Process Provider orders
    • Process visit authorization
    • Supply disbursement
    • Clinician schedules
    • Agency coordination
  • Answer and coordinate phone calls and messaging
  • Ensure appropriate interdepartmental communications to support essential agency activities
  • Ensures patient referrals are processed timely and per policy
  • Establishes and maintains positive working relationships with clients and team members
  • Supports the agency in the seamless transition of patients to home care by providing essential documentation and coordinates with multiple service providers
  • Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes
  • Provides feedback to the agency, including identifying opportunities to improve services to meet customer needs
  • Maintains comprehensive working knowledge of CVH Home Health Services' contractual relationships and ensures that patients receive services according to contract provisions
  • Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by CVH Home Health Services
  • Ensures compliance with State, Federal, and Joint Commission regulations and clients' contract requirements
  • Other duties as assigned to support agency projects and initiatives
  • Minimum Qualifications
  • Minimum of 2 yrs. experience in a medical setting in either a patient care or administrative role preferred
  • Knowledge of MS Office, Google Suite, Internet Explorer, and professional telephone protocol
  • Basic knowledge of medical terminology is preferred
  • Able to deliver effective results and meet tight deadlines and targets
  • Excellent customer service and communication/interpersonal skills
  • Ability to work with high precision, paying attention to detail to achieve the high accuracy levels required and timely follow-up and close-out of all matters
  • Ability to communicate orally and in writing to minimize confusion and additional concerns

To Apply: Respond with submitting a copy of your resume.

More Information: Contact a Corporate Recruiter at 510-690-1930 and visit our website at

EEOC: We are proud to be an equal opportunity workplace, and an affirmative action employer.

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Job Tags

Holiday work, Full time, Contract work, Remote job, Weekend work,

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