Job Description

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Banquet Manager
Location: Embassy Suites by Hilton Jonesboro Red Wolf Convention Center

Essential Responsibilities:

• Event Management:

  • Determine future business and workload requirements based on sales department information.
  • Requisition and instruct on work expectations for banquet setups.
  • Meet with function group leaders to discuss last-minute changes and various set-up arrangements.
  • Ensure proper service to clients during the banquet.
  • Oversee the cleaning of all equipment after events.

• Team Supervision:

  • Supervise and train banquet team members, fostering their development.
  • Assist in setting up function rooms according to specifications from the sales office.

• Compliance & Participation:

  • Adhere to company policies and procedures related to this role.
  • Actively participate in service operations.
  • Inventory all equipment and ensure compliance with security, safety, emergency, and energy procedures.
  • Assist in maximizing revenues and profits.
  • Recognize and reward employees who exceed customer expectations.
  • Embrace the O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
  • Perform other duties and responsibilities as required or requested.

Skills & Abilities:

• Technical Skills:

  • Proficiency with Microsoft Office suite (Word, Excel).

• Leadership & Communication:

  • Pleasant and professional demeanor with a neat and clean appearance.
  • Ability to motivate and manage team members to ensure food and service standards.
  • Strong leadership, management, organizational, and communication skills.
  • Ability to handle the pressures of coordinating multiple activities and recommend appropriate solutions.
  • Excellent verbal and written communication skills.

• Problem-Solving:

  • Ability to spot and resolve problems efficiently.
  • Ability to work well with and motivate a variety of personality types while maintaining tact and diplomacy.
  • Proficiency in multitasking and prioritizing tasks.

Hours:

• Scheduling may vary due to the nature of the business and may include nights, weekends, and holidays.

Education & Experience:

• High school diploma or GED.
• 2 years of experience in a supervisory leadership role.
• 1 year of hospitality or banquet experience preferred.

Physical Requirements:

• Medium work: Exerting up to 50 pounds of force occasionally, up to 30 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
• Requires walking or standing to a significant degree.
• May be required to lift in excess of 40 pounds on occasion.

Physical Activity:

• Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, and repetitive motion.

Environmental Conditions:

• Inside: Protection from weather conditions but not necessarily from temperature changes. The job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

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