Job Description

What is the role of a COO?

Key Leader who will be the second in command, reporting to the chief executive officer (CEO). While a CEO is concerned with long-term business goals, you will be focusing more on implementing company strategies into daily operations to meet objectives. Most prominent scope in the job are:-

• Overseeing day-to-day business operations and processes
• Implementing strategies to improve efficiency and productivity of operations
• Managing and optimizing company resources, including human capital and technology
• Collaborating with other executives to align operational goals with overall business strategy

Monitoring key performance indicators (KPIs) and driving continuous improvement

What are we looking for?

Growing home health care operation seeks a leader to take ownership of our business growth and compliance. You love to embrace a culture of caring, belonging, honesty and trust and enjoy the meaningful connections that come from it: for the whole patient, their families and the communities we serve—it truly is all about helping people.

• Persona : Ideally a healthcare professional that has started as a Nurse or a home based care giving and eventually grew in career to a leadership role with strong knowledge in operational and functional expertise. One who has market knowledge with specific clientele in the NER.
• Characteristics : Strategic leader, strong communicator, excellent orator, matured & professional personality, master in engaging with different groups, adaptable, innovative & strong motivator.
• Not : Beaurocratic working style, instructor, rigid & lone warriorQualifications:

Must have:

• 10 plus years of progressive experience with last 3yrs as a successful operational leadership role in a home health care agency
• Experience leading a team of 250-500 staff in the organization that includes both direct & indirect.
• Meet all the Federal, State and ACHC accreditation requirements
• Experience as a HIPAA Privacy Officer appreciated.
• Health care degree and experience as Physician, RN, Nurse Practitioner, occupational therapist, physical therapist, etc
• Extremely tech savvy - has worked in all cloud, office, communication and other collaborative tools to promote "paperless" and digitalization in operations.
• Active MA RN License

Good to have:

• Client engagement or financial revenue generation responsibility
• Experience in design & implementing creative & scalable cost management process
• Pragmatic in optimizing the analytics and metrics to improve output optimization

Will not be a match if:

• You have never worked in homecare services within the healthcare industry
• You have not led a team or managed the patient acquisition business

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