Customer Account Specialist Job at TRC Talent Solutions, Charlotte, NC

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  • TRC Talent Solutions
  • Charlotte, NC

Job Description

Customer Account Specialist

South Charlotte corporate office specializing in custom products for the manufacturing industry is expanding their Customer Service team. We are seeking a Customer Account Specialist who is a self-starter with the ability to service and promote new products to existing accounts. Salary up to $63k plus bonus.

Responsibilities include but are not limited to:

  • Taking parts and equipment orders from manufacturing accounts via email, phone and fax.
  • Assist customer with selection of components using supplier catalogs as technical reference and guide.
  • Quote sales order price
  • Interface with suppliers to obtain products and check inventory stock
  • Partner with outside sales reps to meet customer needs
  • Track shipment and contact customer if problems with orders arise
  • Coordinate projects as needed
  • Build and maintain strong relationships with vendors

Qualifications:

  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Bachelor's Degree preferred
  • 2+ years inside sales experience
  • A team player who is detail-oriented and customer-focused

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