Job Description

LHH is seeking a contract position, with potential for permanent employment, to support day-to-day customer interactions and administrative support functions within a fast-paced environment. This role is ideal for candidates with strong communication skills who enjoy problem-solving and delivering a high level of service.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or internal systems
• Provide order status updates, resolve issues, and escalate concerns as needed
• Enter and maintain accurate customer and order information in internal systems
• Coordinate with internal teams to ensure timely and accurate responses
• Assist with general administrative and customer support tasks
• Maintain professionalism and a customer-focused approach in all interactions

Qualifications:

• Previous customer service or call center experience preferred
• Strong verbal and written communication skills
• Ability to multitask and manage priorities in a fast-paced setting
• Proficiency with Microsoft Office or similar systems preferred

Position Details:

• Employment Type: Contract-to-Hire
• Pay Rate: $18–$20 per hour, based on experience
• Schedule: Full-time

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