Customer Service Representative Job at LHH, Charlotte, NC

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  • LHH
  • Charlotte, NC

Job Description

LHH is seeking a contract position, with potential for permanent employment, to support day-to-day customer interactions and administrative support functions within a fast-paced environment. This role is ideal for candidates with strong communication skills who enjoy problem-solving and delivering a high level of service.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or internal systems
  • Provide order status updates, resolve issues, and escalate concerns as needed
  • Enter and maintain accurate customer and order information in internal systems
  • Coordinate with internal teams to ensure timely and accurate responses
  • Assist with general administrative and customer support tasks
  • Maintain professionalism and a customer-focused approach in all interactions

Qualifications:

  • Previous customer service or call center experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and manage priorities in a fast-paced setting
  • Proficiency with Microsoft Office or similar systems preferred

Position Details:

  • Employment Type: Contract-to-Hire
  • Pay Rate: $18–$20 per hour, based on experience
  • Schedule: Full-time

Job Tags

Permanent employment, Full time, Contract work, Work at office,

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