Customer Support Advisor Job at 24, Jersey City, NJ

blhxVjRTdGRMZmpCZThvOHlaRmFCb2RoMkE9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Remote work, Work from home, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

Three Brothers LLC

Entry-Level Appointment Setter Job at Three Brothers LLC

 ...Brothers LLC is a fast-growing home improvement company seeking motivated individuals to join our team as Appointment Setters . No experience? No problem! We provide full training and teach you how to win! What We Offer: A $20/hour guaranteed base pay Unlimited... 

Hilton Appleton Paper Valley

Banquet Director Job at Hilton Appleton Paper Valley

JOB SUMMARY To supervise the banquet set up staff in the setup, break down, and service of all meeting rooms in accordance with hotels high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications...

Broad River Retail

Retail Space Planner Job at Broad River Retail

CULTURE SNAPSHOT: Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of Furnishing Lifes Best Memories. At Broad River, we call all our employees Memory Makers. We do this because we know everyone that works...

Acupath Laboratories Inc.

Receptionist Job at Acupath Laboratories Inc.

The Receptionist/Logistics Coordinator is the heartbeat of our operation, serving as the essential first touchpoint in the laboratory workflow. With precision and poise, this role ensures every process flows seamlessly, keeping the entire operation running like a finely...

Excellence Services, LLC

Senior Personal Assistant / Chauffeur (2025) | Atherton, CA Job at Excellence Services, LLC

 ...passion for providing exceptional service and support. Drivers License : Must possess a valid U.S. drivers license with a clean driving record. CORE VALUES : Principals First : Always put the Principals needs and interests first. Learn from Mistakes :...