Desktop and Mobility Support Job at Tata Consultancy Services, Concord, NC

bDNHZTRDeFhMLy9IZmN3L3laUmRBNEZnMFE9PQ==
  • Tata Consultancy Services
  • Concord, NC

Job Description

Role :Desktop and Mobility Support

Location: Concord, NC ,(Onsite)

Job Type: Full Time

Job Description:

Must Have Technical/Functional Skills :

Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,

Roles & Responsibilities:

  • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of their Laptop/Desktop/VDI
  • Solve technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc.
  • Provide support in enroll the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
  • Deployment of device drivers and windows patch updates
  • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
  • Manage the Security compliance health status of end user workstations
  • Monitor security patching status and remedy deficiencies proactively
  • Diagnose, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team
  • Adjust configuration options as required to resolve defects identified while performing corrective action on a device
  • Investigate desktop level incidents and identify root causes to be able to provide solutions.
  • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
  • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
  • L2 Workstations operational support
  • Monitor and report on User experience.

Report on Workstation image deployments and patch compliance metrics

Job Tags

Full time,

Similar Jobs

Greenlife Healthcare Staffing

Pediatrician Job at Greenlife Healthcare Staffing

 ...Pediatrician Bilingual Spanish Bronx, NY (#3035) GreenLife Healthcare Staffing Location: Bronx, NY Employment Type: Full-Time or Part-Time Salary: $175,000 $190,000 per year Position Overview GreenLife Healthcare Staffing is currently... 

International Leadership of Texas

Spanish 1st Grade Teacher Job at International Leadership of Texas

This position is for the 2025 - 2026 School Year Compensation package for certified teachers starting at 63,000* Compensation package for non-certified teachers starting at 55,000***The starting compensation package shown includes a $1,000 K-2 Stipend and a ...

American Refining Group Inc.

Carpenter / Concrete Mason Journeyman I Job at American Refining Group Inc.

Expiration Date: 06/15/2025 Position Title: Carpenter- Concrete Mason Journeyman I Compensation: Full-time, Non-Exempt $33.77/hr Comprehensive Benefits including Health, Life Insurance, STD, 401(k) plan and more! Company Information: ARG is the longest...

BRT, Inc.

CDL Class A Local Tanker Truck Driver Job at BRT, Inc.

 ...BRT, Inc. is a family-owned carrier, currently seeking LOCAL Class A Full-Time Tank/Haz Drivers for liquid bulk petroleum deliveries based out of the Mechanicsburg, PA area. Learn about our culture: See our new equipment: Call or Text with questions: Jean 484-... 

Addison Group

Commercial Real Estate Analyst Job at Addison Group

 ...Associate/Senior Associate Underwriting, Real Estate ~ Location: Washington DC/ Bethesda...  ...client, nationwide full-service bank and commercial lender is looking for a Associate/Senior...  ...and internal stakeholders across various levels of management Assist in the ongoing...