Job Description

Director of Residential Property Management

Regent PM Services

Job description:

Regent PM is seeking a highly motivated, hard-working, Director of Residential Property Management to join our growing team. This function will report to the SVP of Portfolio Management and the General Counsel/Head of HR, and will be responsible for providing leadership to the management team supporting a rapidly growing multi-family portfolio located in Phoenix, Salt Lake City and Los Angeles. This position will be managing day-to-day operations of all property across the portfolio.

JOB RESPONSIBILITIES:

Portfolio Oversight

• Manage day-to-day operations of all residential properties across the portfolio.
• Ensure adherence to company policies, fair housing laws, and safety regulations.
• Work with legal team to draft company policies, procedures, and standards across all projects and ensure consistent compliance.
• Oversee the onboarding/transition of new acquisitions (including the smooth transition onto Entrata from prior owner’s platform) and hiring/staffing upon closing.
• Supervise all operating procedures for the property/properties, including security, fire safety, fit out / reinstatement, emergency and evacuation procedures.

Team Leadership

• Supervise and mentor on-site property managers and support staff.
• Conduct regular performance evaluations and provide coaching for professional development.
• Train and support property teams on system usage and best practices

Leasing & Occupancy

• Drive leasing strategies to maintain high occupancy rates.
• Analyze market trends and adjust pricing or marketing tactics accordingly.

Financial Management

• Develop and manage annual budgets for each property.
• Monitor financial performance, including rent collections, expense control, and NOI targets.
• Approve capital expenditures and oversee project execution.

DESIRED SKILLS AND EXPERIENCE:

• Minimum 5 years of experience in a similar position or comparable senior level position in the residential real estate management space.
• Bachelor's degree (BA/BS) from a four-year college or university required (or equivalent experience).
• Strong leadership qualities with track record of running performance-based management teams required.
• Strong written, interpersonal, and in large group setting communication skills required.
• Highly proficient in Entrata (or similar platform such as MRI or Yardi), Microsoft Excel, Word, and Outlook and other commercial real estate software programs.
• Professional with exceptional problem solving and analytical skills.
• Candidate must be detailed oriented, able to multi-task, and comfortable working in a fast-paced environment.

*Competitive base salary and benefits

Job Type: Full-time

Location: Phoenix or Los Angeles

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