Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Waterpark Maintenance Director

Kalahari Resorts & Conventions is seeking a Waterpark Maintenance Director. In this role, you’ll oversee the water park maintenance operations, training, and leadership necessary to achieve stated objectives for ride maintenance, ride checks, repairs, costs, guest service satisfaction, safety, cleanliness, and sanitation.

As part of our leadership team, you’ll embody our Promise to Lead with Love —guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll play a vital role in ensuring a safe, clean, and fully operational environment for guests by overseeing the maintenance of all water park attractions and facilities. You will directly support a seamless and enjoyable experience for both guests and associates by minimizing downtime and maintaining the highest safety standards.

Key Responsibilities

• Manage and execute routine preventive maintenance schedules for all waterpark equipment, rides, filtration systems, pumps, and water features to ensure optimal performance and safety.
• Lead, train, and supervise a team of maintenance technicians, providing guidance on proper maintenance procedures, safety protocols, and ensuring efficient work processes.
• Develop and manage maintenance budgets and ensure proper inventory of parts and supplies, making cost-effective decisions.

What We’re Looking For

• We do require that you have a background consisting of a minimum of 2 years of progressive experience in a hotel/resort, waterpark, theme park, construction, or related field; or 2 years’ experience in management of a large maintenance staff covering multiple shifts and facilities.
• Have knowledge of water park rides and daily operations for a waterpark or leisure/vacation venue.
• Have knowledge of ride maintenance schedules and repairs.
• Certified pool operator certification required.
• Knowledge of air conditioning/heating systems, plumbing, building and all facility maintenance and management.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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