Dispatcher Job at TowBoatU.S. Ft. Lauderdale, Pompano Beach, FL

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  • TowBoatU.S. Ft. Lauderdale
  • Pompano Beach, FL

Job Description

Benefits:

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Wellness resources

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required.

Responsibilities

  • Receive inbound emergency and non-emergency calls
  • Collect and document critical information from callers
  • Prioritize calls based on urgency
  • Dispatch appropriate response units to locations
  • Monitor and respond to VHF radios
  • Transmit information to the necessary departments or personnel
  • Process invoices and maintain accurate records

Qualifications

  • High school diploma or GED
  • Previous experience as a dispatcher or in a similar role preferred
  • Excellent typing and data entry skills
  • Strong verbal and written communication skills
  • Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment
  • Familiarity with emergency response protocols (preferred)
  • Ability to remain calm and professional under pressure

Position Details

  • Full-time position
  • Weekend and holiday availability required
  • Shifts vary
  • Typical shift hours: 8am-4pm or 4pm-12am
  • Expected hours: 40 per week
  • Benefits (health, dental, 401(k), paid time off) start after 60 days of employment
  • Training period: approximately six weeks with a varying schedule

Schedule

  • 8-hour shifts
  • Night Shift (Required)

If you are reliable, punctual, and ready to join a dynamic team, apply today!

Job Tags

Full time, Shift work, Night shift, Weekend work,

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