Job Description

POSTION OVERVIEW

Lively X’s mission is to create a women-exclusive space where confidence, strength, and community come first. Our programs are designed by women for women to help women build confidence, consistency and real results in a supportive and uplifting environment. We’re located in downtown Palo Alto. We offer group exercise classes in pilates, HIIT and strength training. We also offer personal training and nutrition coaching services.

We’re looking for a passionate and organized Studio Manager to join our team and play a key role in the growth and success of the studio. Currently this role is 16 hours per week (part-time contract) with the opportunity to expand to a full time position with benefits.

Responsibilities

The Studio Manager is the heartbeat of Lively X Studio, overseeing daily operations, ensuring an exceptional member experience, and supporting staff to deliver high-quality fitness programming. This role combines leadership, customer service, and business management, with the goal of building community, growing membership, and maintaining smooth studio operations.

Operations Management

• Oversee studio operations, including scheduling, assist with class set-up/check-in, and staff coordination.
• Ensure the studio environment is safe, clean, and fully stocked with supplies.
• Lead cleaning and sanitation protocols, including:
• Implementing and monitoring daily and monthly cleaning checklists.
• Ensuring staff follow studio-wide cleaning standards before, during, and after classes.
• Overseeing organization of equipment, props, and storage areas.
• Maintaining hygiene and presentation in all spaces (lobby, restrooms, workout floor).

Client Experience

• Provide excellent customer service and be the main point of contact for members.
• Handle membership inquiries, onboarding, and client concerns.
• Create a positive, motivating, and community-driven atmosphere.

Sales & Growth

• Drive membership sales, renewals, and studio retail.
• Track performance metrics (attendance, revenue, retention) and create action plans to improve results.
• Assist with marketing initiatives, events, and community partnerships.

Social Management

• Create and manage content for Instagram
• Assist in the plan & schedule of engaging fitness-related content.
• Collaborate with instructors to highlight classes, events, and success stories.

Additional

• May service personal training sessions, or teach group training classes where there is business need or applicable
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Qualifications

• College degree preferred with experience as a personal trainer or fitness instructor, ideal.
• Previous experience in fitness, wellness, or hospitality management preferred.
• Confident in generating sales and networking
• Ability to manage and drive multiple revenue streams including memberships and retail
• Previous management or supervisory experience required
• Ability to excel in a fast changing, diverse environment
• Must be solution-based and results oriented, competitive spirit
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat and organized
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software
• Ability to lift 50 lbs and stand for long periods of time
• Ability to work a flexible schedule with nights and weekend availability

Perk

• Free Access to Open Gym, Group Fitness Classes & Workshops
• Bonus opportunities
• Discounts on Membership Perks

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