ARM Group LLC is looking for a self-driven and energetic IT Technician who provides timely and efficient technical assistance to employees across the organization by responding to help desk requests, managing employee onboarding and offboarding tasks, providing support for hardware and software both remotely and in-person and helping to drive and implement the Information Technology strategy across all company locations.
The successful IT Technician must have good technical knowledge, excellent troubleshooting skills and an ability to communicate effectively to understand problems and explain solutions. The technician must be customer-oriented, patient and able to deal with occasional ambiguous and difficult situations.
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Requirements
Preferred Requirements:
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Your Wellness, Our Priority: A Look at Our Benefits
We invest in our team's well-being and future through a comprehensive benefits package with a range of offerings designed to support you holistically. Our health and wellness offerings include two Health Insurance options (Traditional PPO and QHDHP with an HSA), vision and dental coverage, life insurance, disability protection, accident and critical illness coverage. To enhance your future financial security, we provide a 401(k) with company match, HSA/FSA accounts, and 529 college savings plans. Work-life balance is prioritized through our generous PTO starting at 15 days per year and 10 paid holidays per year, giving you ample time to rest, recharge, and attend to life outside the office. An Employee Assistance Program is provided to you and your household with resources to assist you in managing a variety of situations. We invest in your professional growth through our Tuition Reimbursement program and continuing education opportunities. After 6 months of employment, all team members become eligible for quarterly bonuses, providing additional avenues for financial growth. This robust package is designed to foster a workplace where you can thrive both personally and professionally, underscoring our dedication to your overall well-being and future success.
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