Job Description

Job Summary:

We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.

Responsibilities:

· Greet patients and visitors in a warm, professional manner.

· Answer, screen, and route incoming phone calls.

· Schedule, confirm, and update patient appointments.

· Check patients in and out, ensuring all necessary forms and information are collected.

· Verify and update patient demographics.

· Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.

· Collect co-pays, payments, and provide receipts.

· Coordinate with the back office staff for timely and effective patient care.

· Maintain the front desk area in a clean and organized manner.

· Assist with patient inquiries regarding office procedures, policies, and services.

· Communicate effectively with medical staff to ensure smooth patient flow.

· Handle sensitive patient information in compliance with HIPAA regulations.

· Perform general office duties including scanning, faxing, filing, and data entry.

· Maintain a clean, stocked, and safe clinical environment

· Other tasks as assigned

Qualifications:

· High school diploma or equivalent (required)

· Bachelor’s degree (preferred)

· Minimum of 1 year experience in a clinical setting (preferred)

· Bilingual proficiency in English and Armenian or Spanish (preferred)

· Strong interpersonal, communication, and organizational skills

· Proficient typing and basic computer application skills

Compensation:

· Competitive hourly pay based on experience and skills.

· $21-$25/hr

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