This position is responsible for ensuring company products meet performance specifications prior to shipment to customers. Performs in-house repair, maintenance, installation of company products to ensure product performance meets specifications.
The position follows standard practices and procedures in analyzing situations to diagnose mechanical, hardware, and/or system failure. Determines most cost-effective repair/resolution to ensure instrumentation is ready and available for customer shipments. Documents all activities in a manner compliant with company's quality procedures.
This position is responsible for ensuring and maximizing customer satisfaction with company products and services.
Essential Duties and Responsibilities
Administrative Duties
Education and/or Experience
Physical Requirements
CERTIFICATES, LICENSES, REGISTRATIONS
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