Job Description

Our client, a top global pharmaceutical company headquartered in Indianapolis , is seeking a Patient Engagement Project Manager to support their Clinical Trials Patient Engagement team.

The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success requires strong communication skills , comfort working with cross-functional teams, and the ability to quickly learn and apply new technologies and systems (including tools such as Excel, SharePoint, Ariba, Fiori, and SAP).

Key Responsibilities:

• Recruitment & Retention Strategy: Develop and implement strategies to enhance patient recruitment and retention for clinical trials and programs.
• Project Management Oversight: Provide leadership in managing trial-related projects, ensuring efficiency, compliance, and adherence to regulatory requirements.
• Cross-Functional Collaboration: Work closely with internal teams and stakeholders to streamline clinical processes and improve trial outcomes.
• Record & Retention Compliance: Support documentation management and ensure compliance with clinical trial record-keeping requirements.
• Administrative Project Support: Assist with administrative tasks related to project coordination and execution.
• Critical thinking skills, enabling the understanding of repeatable processes, of nuances, and being able to determine what next steps need to be based on fact-dependent parameters
• Comfortable operating in a deadline-driven environment, able to understand and implement prioritization based on defined processes and associated deadlines
• Coachability – taking direction and feedback well and applying learning from it appropriately and retaining the instruction and learning that is provided.

Qualifications

• 5+ years of project management experience in Clinical Trials Patient Engagement
• Strong technical skills (Excel, SharePoint, Ariba, Fiori, SAP) and knows which to use for which task
• Strong knowledge of clinical trial protocols, processes, and regulatory best practices
• Skilled at developing and executing patient recruitment & retention strategies
• Demonstrated project leadership, cross-functional collaboration, and process improvement experience
• Quick learner and independent self-starter who can self-manage and self-teach
• Proven ability to handle high-volume, repeatable processes with accuracy and efficiency
• Strong critical thinking skills to determine next steps based on fact-dependent parameters
• Comfortable operating in a deadline-driven environment with the ability to prioritize tasks based on defined processes and timelines
• Collaborative team player who also works well independently
• Strong interpersonal and communication skills

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