Job Description

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

Summary

The Project Management Analyst will join our Business Innovation and Transformation Services (BITS) PMO to support the execution of our digital transformation. This role is pivotal in analyzing, optimizing, and standardizing business processes that drive project execution, product development, and operational efficiency. You will collaborate with Tech and business teams to ensure that project methodologies and workflows align with business goals and technical requirements with a detail-oriented and strategic approach. The Project Management Analyst will also manage projects aligned to the Wakefern strategic roadmap.

Project Support and Portfolio Governance:

• Responsible for maintaining the Portfolio Management Tool (Clarizen – Planview Adaptive Work).
• Create operational improvement plans, and report measurements and trends of operating efficiency, reported out of our incident management application and our portfolio and project management systems.
• Work with the Program Manager to develop Project Management templates and coach project teams in their use
• Maintain the repository of project artifacts and facilitate learning and collaboration across teams.
• Manage projects aligned to Wakefern’s Strategic Roadmap. This includes development and monitoring of all project plans including project charter, project schedule, risks, issues and decision tracking, status reports and communication.
• Monitor project KPIs and provide status reporting as required.
• Support risk management and change control processes.
• Collaborate with tech teams and business counterparts to capture detailed requirements; ensuring technical projects follow the PMO Governance model through all stages of the project’s lifecycle.

Stakeholder Collaboration :

• Act as a liaison between PMO, technical and business departments to gather requirements and align process improvements.
• Support Tech Project Managers to develop project plans, create status reports and communication to necessary stakeholders
• Generate reports and dashboards for leadership to track process effectiveness and project health.

Tool & Technology Integration:

• Help with the implementation and use of tools that enhance project management, the software development process and collaboration (e.g., Clarizen, Smartsheets, Jira, Confluence, Ivanti ISM).
• Develop tram training and ensure technical teams are trained on new workflows and systems
• Ability to quickly troubleshoot and remediate project application issues and new user requests.
• Assist with project tool cleanup and maintenance of data.

Tech Process Improvement

• Work together with Business Process Optimization Lead to design and implement streamlined processes using data-driven insights and industry best practices.
• Develop process maps, documentation, and SOPs for cross-functional use.

Qualifications

• Bachelor's degree in Information Systems, Business or related field.
• 3+ years of experience as a business analyst or project manager within a PMO or technical environment.
• Strong understanding of project management methodologies and technical workflows.
• Proficiency in process modeling tools and project tracking platforms.
• Excellent communication and stakeholder management skills.
• Analytical mindset with a knack for solving complex problems.
• Familiarly with DevOps or software development lifecycle (SDLC).
• Experience with Agile/Scrum frameworks a plus
• Advanced Excel skills, including the use of pivot tables, vlookup’s, sumif and other features required.
• Certification in Project Management or Lean Six Sigma a plus.
• Grocery, CPG and Wholesale experience is a plus.

Working Conditions & Physical Demands

• This position requires in person office presence 4 days a week
• This position may require travel

Competencies

• Communicate Effectively
• Drive for Results
• Embrace Change
• Develop You
• Build Relationships
• Stay Competitive

About the Work

This job description is intended to set forth the general nature and essential duties and responsibilities of the work performed by associates for this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates to do this job. Associates may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment changes. This document describes the position currently available and is not an employment contract.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position covered by this Job Description is expressly declared to be “at will,” meaning Wakefern has the right to terminate the incumbent’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any associate. Any change to this “at will” employment status must be in writing and signed by the Vice President of Human Resource.

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