Job Description

We are seeking a detail-oriented Release of Information (ROI) Associate to support the secure handling, processing, and release of medical records for hospital and clinic patients. This role plays a critical part in ensuring compliance with medical, legal, ethical, and regulatory requirements while delivering excellent customer service.

Title : Release of Information Associate

Location : Aurora, CO 80045

Type : 100% Onsite

Duration : 6+ Month Contract

Pay : $20 - $23/hour W2

Shift : Monday - Friday, 8am - 5pm

Description :

Key Responsibilities

• Protect the confidentiality and security of patient health information in compliance with all applicable laws and regulations
• Verify authorizations and ensure proper documentation prior to releasing medical records
• Retrieve and review medical records for completeness, accuracy, and regulatory compliance
• Perform end-to-end release of information processes using electronic health record (EHR) and hospital systems
• Meet productivity and quality standards related to record release and customer service
• Provide professional telephone support to clients and requestors throughout the ROI process
• Assist with additional functions as needed, including invoice processing, collections, and releasing information to payers in support of the revenue cycle

Qualifications

• High School Diploma or GED required
• No prior experience required — training provided
• Strong attention to detail and ability to follow established procedures
• Basic computer skills and comfort working with electronic systems
• Clear communication skills and customer service mindset
• Ability to manage routine tasks in a structured, compliance-driven environment

Job Tags

Similar Jobs