Sales & Customer Success Specialist Job at Headhunter Insider, New Castle, PA

bkhDVzVpMWRMUDdHZjhjL3paQmRBb0ptMlE9PQ==
  • Headhunter Insider
  • New Castle, PA

Job Description

Sales & Customer Success Specialist

Do you thrive on solving problems, building strong customer relationships, and driving profitable growth? We’re searching for a proactive and customer-focused professional who can deliver exceptional service while uncovering opportunities to win more business. In this role, you’ll be the trusted voice for key accounts — ensuring their needs are met, issues are resolved, and every interaction reflects our commitment to excellence.

What You’ll Do

  • Be the go-to resource for customers — responding to inquiries, tracking order progress, and providing expert product guidance.

  • Recommend materials and specifications to ensure each customer gets the right solution for their unique application.

  • Handle customer concerns with confidence, including managing non-conforming material situations.

  • Calculate pricing across product grades and make adjustments within approved guidelines to support sales success.

  • Partner closely with Operations, Production Planning, and Accounting to keep orders moving and customers satisfied.

  • Determine and adjust transportation methods to optimize delivery performance.

  • Engage in occasional onsite customer visits to strengthen relationships and support ongoing business.

  • Jump in to assist your teammates and ensure coverage whenever needed.

  • Follow established policies and maintain a strong focus on workplace safety.

  • Show up ready to contribute — teamwork and reliable attendance are a must.

  • Take on additional responsibilities as the business evolves.

What You Bring

  • Bachelor’s degree in Business, Engineering, Science, or related field preferred — equivalent industrial or sales experience will be considered.

  • Strong communication skills — you’re confident interacting with customers and skilled at crafting clear, concise messages.

  • Prior experience in industrial sales, marketing, or quoting is a strong plus.

  • A natural curiosity and desire to learn the technical side of our products.

  • A mindset geared toward collaboration, results, and continuous improvement.

If you love turning challenges into opportunities and supporting customers every step of the way, this role offers the chance to make a measurable impact — and grow along the journey.

Job Tags

Temporary work, Shift work, Weekend work,

Similar Jobs

Bakerly Barn LLC

Production Supervisor Job at Bakerly Barn LLC

Description: About our company: Bakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the US food industry! We are a baked goods manufacturer that emphasizes delicious, premium, and authentic recipes using only the very...

Hyatt

Director of Finance Job at Hyatt

 ...Thompson Palm Springs is seeking an experienced Director of Finance to join our hotel Leadership Committee. Thompson Palm Springs has...  ...Corporate leadership. This position reports directly to the hotels Managing Director. The Director of Finance plans, organizes,... 

Trideum Corporation

Game Developer Job at Trideum Corporation

Game DeveloperFull-timeFort Leavenworth, KSAbout UsTrideum Corporation is a 100% employee-owned company, committed to embracing the worlds toughest challenges with a servants heart. Through dedicated hard work and commitment, we provide distinctive quality and... 

Insight Global

Computer Numerical Control Machinist Job at Insight Global

Shift Schedules: 1st: 7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm-7:00am Need: ~3+ years of CNC Machinist experience ~ High school diploma ~ Ability to pass a background check and drug test

Cobot

Mechanical Engineering Intern Job at Cobot

Are you excited to bring your mechanical designs to life? Do you dream of ways to achieve...  ...enthusiastic and innovative Mechanical Engineering Intern to support the mechanical...  ...This is a full time, 3-month (12-week) internship running JuneAugust 2026 . The application...