Job Description

SHOP MANAGER

WHO YOU ARE:

Our leaders at Michael Kors are stylish, driven, multi-tasking individuals who are customer service focused brand ambassadors. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively deliver results in a department store! As a Shop Manager, you will drive your business by providing an elevated experience to customers while educating and motivating retail partners.

WHAT YOU’LL DO:

• Maintain sales floor presence, supporting and engaging with clients
• Provide an elevated customer experience through engagement, clienteling, and hosting events
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support
• Align with retail management partners on all Michael Kors business needs and standards
• Ensure visual excellence is consistently maintained
• Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly

YOU’LL NEED TO HAVE:

• Minimum of 2+ years retail management experience

WE’D LOVE TO SEE:

• Tech Savvy; effective communicator with strong written and verbal skills
• An entrepreneur with the ability to drive results; problem solver and strategic
• Well connected with the ability to engage with partners and customers; a true brand ambassador
• Flexible learning with the ability to adapt in a continuously evolving work environment
• Strong ability to style and knowledge of fashion

THE BENEFITS

• Cross-Brand Discount
• Competitive paid time off
• Internal mobility across Versace, Jimmy Choo and Michael Kors
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

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