Social Media Manager Job at ICX Group, Jacksonville, FL

blhxVzd5dGRMUGpEZjhjNnhKTmRBSVZqMFE9PQ==
  • ICX Group
  • Jacksonville, FL

Job Description

Social Media Manager

Full-Time, On-Site – Jacksonville, FL

Overview

Our client is seeking a Social Media Manager to lead and grow the online presence for multiple healthcare practice locations. This role is a blend of strategy and hands-on execution —from shaping campaign direction to rolling up your sleeves with day-to-day content creation and engagement.

The ideal candidate is a confident, creative self-starter who thrives in a collaborative environment and brings both big-picture thinking and attention to detail.

Key Responsibilities

Content Creation & Strategy

  • Develop, plan, and publish engaging static posts and short-form videos across multiple locations.
  • Balance long-term campaign planning with daily posting and storytelling.
  • Rotate content types: patient transformations, testimonials, provider features, educational content, and trending formats.
  • Maintain consistency with brand voice, visual identity, and compliance standards.

Community Engagement & Reputation Management

  • Monitor and respond to comments, reviews, and messages across all platforms.
  • Foster authentic conversations while upholding a professional, approachable tone.
  • Partner with internal teams to address sensitive feedback or concerns.

Patient Reviews & Testimonials

  • Encourage reviews and testimonials by engaging with patients in person.
  • Support strategies to increase review volume and quality across Google and social platforms.
  • Collaborate with video production to capture impactful patient stories.

Collaboration & Campaign Alignment

  • Partner with marketing leadership to align organic content with paid campaigns.
  • Track performance, analyze engagement, and optimize posting strategies.
  • Shadow patient processes to better understand journeys and create authentic narratives.

Qualifications

  • 2+ years of experience in social media management or digital marketing.
  • Strong knowledge of Facebook, Instagram, TikTok, and YouTube.
  • Excellent communication skills, both written and verbal.
  • Ability to manage multiple accounts and priorities with detail and organization.
  • Creative thinker who can adapt trends into brand-consistent storytelling.

Preferred

  • Experience in healthcare, regulated industries, or professional services.
  • Familiarity with SEO, A/B testing, and audience targeting.
  • Experience with healthcare software (a plus).
  • Certifications in social media strategy (Hootsuite, NISM, etc.).

What We Offer

  • Competitive salary based on experience
  • 401(k) with employer match
  • Health, dental, and vision insurance
  • Paid time off
  • Monday–Friday daytime schedule (no evenings or weekends)
  • A collaborative, mission-driven environment where creativity directly impacts lives

Work Environment

This is a full-time, fully on-site role based in Jacksonville, FL . You’ll work closely with marketing leadership and creative teammates in a fast-paced environment where strategic thinking and hands-on execution go hand in hand.

Job Tags

Full time, Monday to Friday, Weekend work, Afternoon shift,

Similar Jobs

TOSSWARE

Production Technician Intern Job at TOSSWARE

 ...Summary As TOSSWAREs Production Technician Intern, you are a hands-on, detail-oriented team member eager to learn and grow within a fast-paced...  ...a potential full-time Production Technician role. Management reserves the right to change the job title and/or assign... 

Compunnel Inc.

Packaging Engineer Job at Compunnel Inc.

About the Role We are seeking a detail-oriented Packaging Technician/Coordinator to support our packaging development and production activities. This role will involve working closely with packaging engineers, designers, vendors, and cross-functional teams to ensure...

Mill Scale

Welder Job at Mill Scale

 ...Summary: We are seeking a skilled and safety-conscious Intermediate Welder to join our team. The ideal candidate will have a solid...  ...in a variety of environments. Key Responsibilities: Perform MIG welding based on job specifications and materials. Interpret and... 

Edikted

Senior Fashion Designer Job at Edikted

We are seeking a highly experienced and visionary Senior Fashion Designer to join our team and play a pivotal role in shaping the creative direction of our fast-growing Gen-Z fashion brand. The Senior Designer is responsible for developing 4560 innovative, trend-forward...

DanceBUG Inc.

Live Action Camera Operator Job at DanceBUG Inc.

Sports (Dance) Videographer / Camera Operator Duration: February June 2026 Location: Nationwide travel across the U.S. Compensation: $150-$400/Day + Travel Pay + All Expenses About DanceBUG DanceBUG is the industry leader in Dance Media and Software, with...