Job Description

Direct Selling Self-Regulatory Council (DSSRC) Externship

BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, and dispute resolution.

The Direct Selling Self-Regulatory Council (DSSRC) is an advertising self-regulation program that was launched in 2019 and is administered by BBB National Programs, Inc. DSSRC was created to evaluate the truth and accuracy of product and income claims disseminated by direct selling companies and their sales force members with an emphasis on product and claims being communicated on social media platforms.

DSSRC's basic activities are the review and evaluation of representations direct selling advertising and marketing in all media. When these express and implied claims are found to be untruthful, inaccurate, or inconsistent with the rules, regulations and guidance provided by the Federal Trade Commission (FTC), the Direct Selling Association’s Code of Ethics and/or the precedent established by other self-regulation organizations such as the BBB National Programs, Inc.’s National Advertising Division (NAD), DSSRC provides guidance and seeks change through the voluntary cooperation of direct selling companies. DSSRC frequently engages collaboratively with FTC representatives and the staff of State Attorneys General.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviewing monitoring data regarding direct selling advertising and marketing on social media and company websites for compliance with the applicable state and federal rules, statutes and guidelines.
• Working on legal research projects and gaining valuable knowledge of self-regulatory precedent-setting cases;
• Evaluating company compliance with self-regulatory decisions pertaining to major direct selling company marketing campaigns in collaboration with the DSSRC staff;
• Identifying problematic product and income claims disseminated by direct selling companies and their sales forces;
• Keeping DSSRC staff abreast of new applicable case law including recent FTC actions;
• Providing feedback on applicable provisions of the DSSRC Policy & Procedures.; and
• Corresponding with the Direct Selling Association, the industry trade association and working with DSSRC’s third-party monitoring vendor

Hours: Flexible

This externship is unpaid, but may be considered for school credit

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