Job Description

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

What you will do – Essential Responsibilities

• Work with fellow associates to develop and build self-service capabilities, and automation, to enable our internal customers to move quickly and deliver on the needs of the business.
• Collaborate with colleagues in design, product management, and systems architecture to develop experimental solutions and bring great ideas to life
• Market your new ideas internally and evolve them according to feedback and critique within an agile environment
• Consult with internal customer and continually evolve the platform and its operations using solid engineering and agile practices.
• Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be
• Design, deploy, support, and manage highly available and scalable cloud infrastructure using Kubernetes on Azure public cloud.
• Develop Infrastructure as Code (IaC) using Bicep templates to automate the provisioning of cloud resources both in private and Azure public cloud.
• Automate routine operational tasks and deployment processes using Azure DevOps, Python, and Shell scripts, enhancing efficiency and reducing human error.
• Ensure robust security and compliance standards are applied across all cloud infrastructure and platforms.
• Provide deep technical expertise in both Windows and Linux environments, troubleshooting complex issues, and optimizing system performance.
• Adopt and advocate for best practices in DevOps and SRE methodologies, fostering a culture of continuous improvement.
• Lead the design and implementation of disaster recovery and business continuity strategies.
• Act as a senior technical point of contact for Kubernetes and cloud platform issues, offering guidance and support to junior engineers and stakeholders.
• Create and implement appropriate change requests following appropriate processes to ensure the cloud platform is resilient and highly available.
• Participate in on-call rotation of the cloud platform engineering team to support the availability of the cloud platform.

Purpose of the role

It takes a passion for technology to develop and iterate on innovative solutions to problems. Working collaboratively and creatively as part of the cloud team, you will partner with others in product and technology to contribute to the patterns, guidance and design for building and deploying cloud infrastructure to support our customer facing applications. The cloud is an ever-changing platform, so we are looking for people who are self-starters, self-learners and those who thrive on the edge of their own understanding. You should have strong communications skills, a strong sense of ownership, a passion for customer service, and the technical understanding of how the cloud platform can contribute to the overall successful of our application development.

Qualifications and Requirements

• Bachelor’s Degree in Computer Science or related Technology field or equivalent experience and 5+ years of work experience or
• Master’s degree in Computer Science or related Technology field or equivalent experience and 3+ years of work experience
• 5+ years of relevant experience in cloud platform engineering, with at least 3-5 years on private or public cloud (Azure preferred).
• Strong programming skills, particularly in Python, PowerShell, Shell scripting, and automation tools.
• Deep understanding of both Windows and Linux operating systems.
• Expertise in DevOps and SRE practices, with experience in developing and supporting CI/CD pipelines.
• Solid foundation in networking, security, and database architectures.
• Exceptional problem-solving skills and the ability to work in a dynamic, fast-paced environment.
• Excellent communication and collaboration skills, with the ability to lead and mentor others.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

Work Location and Arrangement: T his role will be based out of the Richmond, VA Technology Innovation Center or Dallas Technology Hub in Plano, TX and have a Hybrid work arrangement.

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