Job Description

Acquaint has been engaged by a premier developer in Philadelphia to identify an exceptional Sr. Property Manager/General Manager. This role will oversee a portfolio of newly built trophy-class commercial properties (life sciences, office, flex) of approximately 650,000 SF and lead the strategic, operational, and financial performance of all assets under management. This individual will be responsible for delivering exceptional tenant experiences, protecting and enhancing asset value, ensuring operational excellence, and upholding the highest standards of building performance, sustainability, and brand reputation.

Key Responsibilities:

Strategic Leadership & Portfolio Oversight

• Develop and execute long-term property management strategies that align with ownership objectives and asset business plans.
• Ensure all properties meet Class A / trophy-class standards for service delivery, aesthetics, operations, and brand identity.
• Drive best-in-class operational practices across the portfolio, including technology integration, ESG performance, and risk management.
• Collaborate with Leasing, Development, Construction and Finance teams to maximize asset value and support long-term investment goals.

Operations & Performance

• Oversee all day-to-day building operations, engineering, capital projects, and maintenance programs across the portfolio.
• Establish operational benchmarks, KPIs, and service standards for performance measurement and continuous improvement.
• Ensure compliance with all regulatory, safety, and environmental requirements.
• Implement operational innovations, including smart-building technologies, predictive maintenance, and tenant-facing digital tools.

Financial Management

• Lead annual budgeting, forecasting, and financial planning for operations of assets.
• Monitor and control operating expenses, capital expenditures, and revenue performance to meet or exceed NOI and financial targets.
• Review and optimize service contracts, vendor relationships, and procurement strategies.
• Provide regular performance reports to executive leadership and ownership groups.

Tenant & Stakeholder Engagement

• Maintain strong, proactive relationships with high-profile tenants, corporate occupiers, and strategic partners.
• Oversee tenant satisfaction, retention programs, experience delivery, and brand-enhancing services.
• Partner with leasing teams on renewals, expansions, and new tenant onboarding to ensure seamless delivery.

Capital Projects & Asset Enhancement

• Oversee major capital initiatives and ensure projects are executed on time, on budget, and to brand standards.
• Evaluate long-term infrastructure needs, sustainability initiatives, and technology upgrades.

Risk Management & Sustainability

• Manage risk mitigation programs, asset insurance coverage, emergency preparedness, life-safety, and business continuity planning.
• Lead ESG and sustainability initiatives, including energy optimization, decarbonization strategies, and certifications (LEED, ENERGY STAR, etc.).

Qualifications

• Bachelor’s degree in Real Estate, Business Administration, Engineering, Finance, or related field.
• 10+ years of progressive experience in commercial real estate property management, including leadership of Class A or trophy-class assets.
• Pennsylvania Real Estate Salesperson license, or willingness to obtain.
• Strong understanding of building operations, financial management, project management, and tenant relations.
• Experience managing large, complex teams and facilities.
• Leadership presence with the ability to influence senior stakeholders and ownership groups.
• Strong financial acumen, analytical capabilities, and command of asset performance metrics.
• Deep knowledge of building systems, sustainability, and high-performance operations.
• Exceptional communication, negotiation, and relationship-building skills.

Job Tags

Similar Jobs