Job Description

GENERAL SUMMARY

Under limited supervision and general guidelines, the Service Technician will set up, test, adjust, and check complex infusion units and electro/mechanical systems.

ESSENTIAL JOB FUNCTIONS

• Generate and maintain test records.
• Perform rework, testing and troubleshooting of failed or returned products.
• Perform duties in a safe, non-hazardous manner in compliance with safety standards within a timely fashion meeting production deadline.
• Meet or exceed productivity metrics and performance expectations as defined by Operations Supervisor.
• Perform individual tasks as assigned; establish and maintain effective, professional, and respectful work relationships within the department and corporate community.
• Maintain professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
• Follow ESD policy & practices.
• Maintain and update records of customer pump history throughout the device life cycle.
• Perform repair service of pumps and inspect the repaired pump devices according to the established specifications.

OTHER DUTIES AND RESPONSIBILITIES

• Perform additional duties as assigned

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

• Associate degree or equivalent level of education or experience in Biomedical or related science area.
• Ability to communicate effectively, both verbally and written.
• Capably perform basic mathematics and calculations.
• Successful at working as part of a team.
• Must be able to perform essential functions and responsibilities independently.
• Consistently meet daily/weekly projects and assigned tasks.
• Intermediate to advanced Microsoft Office skills, specifically Excel.
• Read, understand, and adhere to standard operating procedures and department policies.
• Medical Device industry experience a plus.

WORKING CONDITIONS/PHYSICAL DEMANDS

Normal business office environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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