Job Description

Hospice Team Coordinator (Santa Rosa, CA)

LHH is teaming up with a leading healthcare organization in Santa Rosa, CA in search of a Hospice Team Coordinator to support clinical leadership and the interdisciplinary team.

This is an opportunity to join a mission-driven organization dedicated to delivering compassionate care and support to patients and their families. The Team Coordinator plays a vital role in ensuring seamless operations, accurate record-keeping, and effective communication among staff, patients, and families. You’ll be part of a busy, fast-paced environment where your organizational skills and attention to detail will directly impact the quality of care provided.

The ideal candidate is highly organized, customer service-oriented, and able to multitask in a dynamic setting. You are proactive in seeking answers, comfortable with technology, and thrive in a role that requires both independent work and collaboration. Strong communication skills and the ability to maintain confidentiality are essential.

Key Responsibilities:

• Accurately enter and manage patient data, including admissions and updates.
• Ensure all documentation is complete, signed, and uploaded into the electronic records system.
• Maintain and update patient records, generate compliance reports, and add coordination notes as needed.
• Monitor medical equipment and supply orders, and communicate trends or issues to management.
• Facilitate timely processing of physician orders and documentation.
• Organize and upload visit records, ensuring accurate patient histories.
• Confirm billing and care levels match for each patient.
• Collect and upload discharge paperwork, and notify providers as needed.
• Coordinate with the interdisciplinary team to support holistic patient care.
• Serve as a central point of contact for staff, patients, and families.
• Manage incoming calls and messages, ensuring responsive communication.
• Assist clinical leadership with meeting preparation and follow-up.
• Prepare materials for patients in facilities and perform other duties as reasonably assigned.

Qualifications:

• High school diploma or GED required.
• At least 2 years of experience in medical records, medical office, or business office support required.
• Proficiency with Microsoft Office Suite (including Outlook and Teams); experience with electronic medical records (EMR) systems such as HomeCare HomeBase preferred.
• Strong customer service, organizational, and independent problem-solving skills.
• Effective written and verbal communication skills.
• Ability to maintain confidentiality and demonstrate high integrity.
• Comfortable in a busy, fast-paced office environment.

Job Type: Contract (estimated at least 3 months)

Start Date: ASAP

Location: Fully on-site, Santa Rosa, CA

Hours: Monday–Friday, 8:00 AM–5:00 PM

Pay Rate: $27–$30/hour (depending on experience)

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

If you have the qualifications above and are interested in this opportunity – please apply today! If you are curious what else is available, please review the LHH website!

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