Job Description

About Wolfgang’s Cooling, Heating & Plumbing

Wolfgang’s Cooling, Heating & Plumbing is a leading provider of HVAC and plumbing services in Phoenix and the surrounding area, with decades of proven reliability and steady growth. We are known for our commitment to customer satisfaction, innovative solutions, and a strong presence in the local community. As part of a respected network of home service brands, Wolfgang’s offers the resources and support of a major organization while retaining its personal, customer-first approach. With a client portfolio that is predominantly residential and a reputation for expert HVAC and plumbing work, Wolfgang’s continues to set the standard for quality and service in the Phoenix market

Position: Sales Manager

Wolfgang’s Cooling, Heating & Plumbing is seeking an experienced Sales Manager to lead our HVAC and plumbing sales team and drive continued growth across our Phoenix operations. This pivotal role reports to the General Manager and is responsible for managing a high-performing team of Comfort Advisors and inside sales professionals, ensuring disciplined sales processes and delivering outstanding customer experiences at every touchpoint.

The ideal candidate will bring creativity, process expertise, and a deep passion for coaching teams to excel within a dynamic sales environment.

Key Responsibilities

• Maximize sales opportunities by ensuring every lead is tracked, followed up, and converted.
• Train, motivate, and hold accountable a team of Comfort Advisors and inside sales staff, fostering a culture of excellence and consistent achievement.
• Execute and improve proven sales processes, including reporting and pipeline management, to exceed ambitious growth benchmarks.
• Drive collaboration between sales, service, and operations to ensure seamless customer experiences and ongoing client retention.

Success Metrics

• Achieve consistent year-over-year sales growth, helping Wolfgang’s surpass major revenue milestones.
• Build and maintain a strong culture focused on performance, creativity, and customer satisfaction.
• Strengthen cross-departmental teamwork to reinforce retention, referrals, and long-term growth.

Qualifications

• Demonstrated success as a Sales Manager or in a leadership role within HVAC, plumbing, or related home service industries.
• Proven ability to recruit, mentor, and inspire sales teams while rigorously enforcing processes.
• Strong business acumen with experience managing residential and commercial client needs.
• Innovative thinker with the drive to increase revenue and expand market share.
• Exceptional communication and leadership skills, and comfort managing a multi-site sales team.

Why Wolfgang’s Cooling, Heating & Plumbing?

• Opportunity to play a key role in one of Phoenix’s top-rated home service providers.
• Direct collaboration with the General Manager and leadership team.
• Lead a dedicated, customer-focused sales organization supported by industry-leading resources.
• Become part of a company celebrated for excellence in customer service and positive workplace culture

Equal Opportunity Employer Statement

Wolfgang’s Cooling, Heating & Plumbing is an equal opportunity employer and values diversity in our workplace. All aspects of employment are decided on the basis of qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

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