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We know you are excited to share your ideas with us. We want to help you achieve beyond your goals. Help us to understand your project by answering a few questions, and we promise to get back to you.
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Frequently asked questions
Before a web design and development project, there’s always questions business owners have before signing the contract. Here are the most frequent questions from our previous clients.
How long does a new website take to create?
The timeline depends on the type of service you choose. For our Fast-Track Website Service, we can deliver a fully functional 5-page WordPress website within 10 days, provided you have your content ready. For more complex or custom projects, timelines may vary, and we’ll provide a clear schedule during the planning phase.
Do I have to pay the full amount at the start?
No, we don’t require full payment upfront. We typically charge 60% at the start of the project, with the remaining 40% due upon completion. This ensures a fair and transparent process for both parties
Can I make adjustments during the web design process?
Absolutely! We encourage your input throughout the design process to ensure the final website meets your vision. We’ll share progress updates, and you can request adjustments at key stages. Major changes outside the original scope may incur additional costs, but we’ll always discuss these with you in advance. We will share a link for you to add comments directly on your developed website
Are there any ongoing costs?
Yes, there may be ongoing costs depending on your website’s needs. These typically include domain registration, hosting fees, and optional services like website maintenance, updates, or additional features. We’ll provide a clear breakdown of any recurring expenses to help you plan ahead
How secure is my new website?
We prioritise security in every WordPress website we build. Your site will include essential security measures such as SSL certificates, secure login protocols, and trusted plugins. Additionally, we can recommend ongoing practices like regular updates and backups to keep your website protected from threats. For enhanced security, we also offer maintenance plans tailored to your needs.
How do I change and or add things to my website?
We make managing your website simple with a customised dashboard tailored to your needs. It includes video tutorials and walkthroughs for tasks like creating new posts, managing forms, and reviewing analytics. If you need further assistance or additional features, we’re always here to help.
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